Products and services are more and more delivered to customers on a distant path a.i. online. Meaning there is less personal interaction with customers for telecom operators, but still having customers with equal needs on service.
Nowadays a satisfied customer is not enough. Your company needs loyal and enthusiastic customers, also named as promoters. Use Swopey and distinguish yourself by creating promoters instead of passives. Give your customers the freedom of keeping their data while switching between phones.
Offering services on your products is a necessary thing if you want to be successful, but also influences the workload on your employees. By stimulating self-service with Swopey, you can put your employees to what’s most important.